外贸常用邮件模板——参展与拜访篇

外贸常用邮件模板——参展与拜访篇 作者: 全球搜 发布时间:2025年10月13日

在B2B外贸中,展会(如广交会、海外行业展)和客户拜访是建立深度信任、敲定大订单的黄金机会。与之相关的邮件,就像是这场“线下战役”的“空中支援”,其核心目的有三个:

邮件核心目的

1. 创造机会:邀请客户来展会或同意你的拜访。

2. 巩固关系:将短暂的线下接触,转化为长期的线上联系。

3. 推动成交:在热乎劲过后,及时跟进,将意向转化为订单。

这些邮件写得好,能让你事半功倍,在客户心中留下专业、靠谱的印象。

场景一:展前邀请函 – 打响第一枪

这封邮件的目标是:让客户对你的展位产生兴趣,并计划前来参观。

模板1:通用型展前邀请

邮件主题:

Option 1 (简洁直接): Invitation to Meet at [展会名称], Booth [展位号]

Option 2 (突出价值): Exclusive Product Launch at [展会名称]! See you at Booth [展位号]?

Option 3 (针对老客户): [Your Company Name] at [展会名称] – Let‘s Catch Up!

邮件正文:

Dear [客户姓名/Company Name],

Hope you are doing well!

We are excited to inform you that [Your Company Name] will be exhibiting at the upcoming [展会名称] in [城市, 国家], from [开始日期] to [结束日期].

This year, we are proudly showcasing our NEW [主打产品1] and [主打产品2], which are designed to [产品核心优势,如:save 20% energy cost, increase production efficiency]. We believe these innovations will bring great value to your business.

We would be delighted to welcome you at our Booth: [展位号]. It‘s a perfect opportunity for us to:

  • Give you a live demonstration of our new products.
  • Discuss your specific requirements and how we can better support you.
  • Explore potential cooperation for the coming season.

Please find the exhibition details below:

  • • Date: [日期]
  • • Venue: [展馆名称]
  • • Our Booth No.: [展位号]

[可选:增加紧迫感] As we expect high traffic, kindly let us know if you have a preferred time for meeting so we can reserve a time slot for you and ensure you receive our full attention.

Looking forward to meeting you there!
Best regards,
[你的名字]
[你的职位]
[你的公司名称]
[联系电话]
[公司网站]

撰写要点与深度解析

• 主题行是门面:必须在海量邮件中脱颖而出。使用客户的名字、提到“新產品”或“独家”都能提高打开率。

• 突出价值,而非功能:不要只说“我们展出新冰箱”,要说“我们展出的新款节能冰箱,能为您降低30%电费”。客户关心的是利益

• 制造紧迫感:提议预约时间,这会让客户感觉你很专业,且他的时间被尊重,同时也帮你更好地管理展会期间的日程。

📄 场景二:展后初次跟进 – 趁热打铁

展会结束后24-48小时内是跟进的最佳时机!这时客户对你还有印象。

模板2:展后感谢与跟进(针对见面过的客户)

邮件主题:

Option 1: Great Meeting You at [展会名称]!

Option 3: As Promised: Quotation for [讨论的产品]

邮件正文:

Dear [客户姓名],

It was a great pleasure meeting you at [展会名称] yesterday/earlier today at our booth. Thank you for taking the time to visit us.

We really enjoyed the conversation about [你们讨论的具体话题,如:your project for solar lights, the market trend in Europe] and demonstrating our [他感兴趣的产品] to you.

As per our discussion, please find attached the [承诺的文件,如:detailed quotation, product catalog, technical sheet] for your reference. [简要重提报价中的核心优势,如:The MOQ is 500pcs and the unit price is $10 as we discussed].

We are confident that our products can meet your needs and help you [再次强调给他带来的价值,如:stand out in the competitive market].

Next, what would be the best way to move forward? We are happy to provide any additional information you may need.

Looking forward to your feedback and the opportunity to work with you.

Warm regards,
[你的名字]

撰写要点与深度解析

• 个性化是关键!务必提到你们具体的谈话内容。这证明你认真听了,而不是在群发。

• 兑现承诺:如果你在展会上答应发报价单或目录,一定要附上。这是建立信任的第一步。

• 引导下一步:用问句结束,引导客户给出反馈,而不是被动等待。

🚀 场景三:拜访预约 – 主动出击

当你去客户所在城市时,主动提出拜访,是深化关系的绝佳方式。

模板3:客户拜访预约

邮件主题:

Option 1: Visiting [城市] next week – Request for a Meeting

Option 2: [你的公司名] – On-site Business Meeting Request

邮件正文:

Dear [客户姓名],

Hope this email finds you well.

I will be traveling to [城市] on business from [到达日期] to [离开日期].

[Your Company Name] has always valued our partnership with you, and I believe a face-to-face meeting would be a perfect opportunity to strengthen our cooperation. I would like to discuss [计划讨论的议题1,如:the sample feedback, the new project for 2024, any challenges you are facing] in person.

I am available on [提供1-2个具体日期和时间段,如:the morning of Oct 25th, or the whole day of Oct 26th]. Would any of these times be convenient for you? Alternatively, please suggest a time that works best for your schedule.

Please let me know at your earliest convenience so I can arrange my itinerary accordingly.

Thank you, and I look forward to the possibility of meeting you soon.

Sincerely,
[你的名字]

撰写要点与深度解析

• 理由充分:不要只说“我想见你”,要给出一个对双方都有利的理由,如“讨论新项目”、“解决现有问题”。

• 提供明确选择:给出具体时间选项,降低客户的决定成本。不要问“你什么时候方便?”,这会把难题抛给对方。

💬 场景四:拜访后的感谢与跟进 – 巩固成果

拜访结束后,发送感谢信是基本的商务礼仪,也是推动项目前进的关键一步

模板4:拜访后感谢与行动确认

邮件主题:

Thank You for the Meeting Today & Next Steps

Follow-up: Our Meeting on [日期]

邮件正文:

Dear [客户姓名],

Thank you once again for your time and warm hospitality during my visit to your office this morning. It was a very productive and enjoyable meeting.

I truly appreciate the in-depth discussion we had regarding [讨论的核心议题] and your valuable insights on [客户提出的某个观点或市场信息].

To summarize the key action items we agreed upon:

1. On our side: We will [你需要做的事情,如:send the revised samples by Friday, Oct 27th].

2. On your side: You will [客户需要做的事情,如:arrange a meeting with your technical team to evaluate our proposal].

I have attached the presentation we shared for your further review. We are very excited about the potential collaboration on [合作项目] and believe it will be a great success.

Please feel free to let me know if you have any further questions. I look forward to hearing from you soon.

Best regards,
[你的名字]

撰写要点与深度解析

• 及时感谢:24小时内发出。

• 明确行动项:这是最重要的一步!清晰地列出“我方”和“你方”的下一步责任。这避免了后续的误解,并自然地给客户设置了“作业”和期望。

通用黄金法则

1. 个性化是关键: 永远使用客户的姓名和公司名。在邮件中提及你们交谈的具体细节,这是群发邮件无法比拟的。

2. 时机就是一切: 展会/拜访后的跟进一定要快!趁着客户记忆犹新时联系,效果最佳。

3. 主题行是门面: 用客户的名字、展会名称、核心议题来吸引他打开邮件。避免像“Hello”或“Quote”这样模糊的主题。

4. 明确的行动号召: 每一封邮件都应该有一个明确的目的,你想让客户做什么?在邮件中清晰地指出来。

5. 保持专业与耐心: 遵循“3-4次跟进”原则,每次跟进提供新的价值点。

希望这份超级详细的指南和模板能成为您外贸路上的得力助手!祝您每次参展和拜访都满载而归!

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